Most shopping chatbots get a product list and guess about everything else. Ask one whether something arrives before Friday and it invents a nice-sounding answer.
Agora's assistant checks your real stock, your real delivery rules and what that customer has bought before — and when it doesn't know, it says so and passes them to you.
For your customers
Six questions it actually answers.
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"Is this in stock?"
Checked against what you have right now, including items sitting in other people's baskets. You stop selling things you cannot ship.
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"When will it arrive?"
Worked out from your delivery settings and where the customer is — not a guess that becomes a complaint next week.
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"Do you have it in blue, size 40?"
Understands what they are describing even when they do not use your product names.
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"I need a gift for my sister, under 500"
Handles gifting properly — budget, occasion, who it is for, and a bundle that works together.
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"Where is my order?"
Recognises the customer, finds the order, and tells them. No asking for a number they have lost.
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"Can I return this?"
Explains your real policy for their real order, and starts the return if it qualifies.
"It understands Darija, not only formal Arabic — so a customer typing the way they speak still gets a real answer." In the language they actually use
Chat and voice, in Arabic, French and English. Voice matters more than it sounds: a lot of customers would rather talk than type, and on a phone that is the faster route anyway.
And it sells
Not just answers.
The difference between a support bot and a shop assistant is whether it knows when to suggest something — and when to get out of the way.
- The right thing at the right moment — the matching item, the refill, the thing that goes with it
- Bundles and gift sets — combinations worth more than the single item, with a reason they go together
- Wins back the ones who leave — follows up with the reason they hesitated, not a blanket discount that trains people to wait for one
- Knows a regular from a first-timer — someone on their fifth order does not need convincing. They need speed
- Chat and voice
- Both, on every plan above free
- Languages
- Arabic, French, English and more
- When it does not know
- It says so and hands to a person
For you
The other half works on the business.
Ask
- "Why did conversion drop last week?"
- "Which products are dead stock?"
- "What did that campaign actually make?"
- Plain questions, real answers, your own data
Act
- Roll back a theme
- Reprice a collection
- Draft the purchase order
- Launch a recovery flow
Watch
- Demand forecasting
- Low-stock warnings
- Fraud signals and margin drift
- Suppliers running late
Next step
See it with your own products in it.
We'll load a sample of your real catalogue so you're looking at your business rather than a demo shop — and tell you honestly what moving would involve.
- What we'll want
- A sample of your catalogue, and whatever you sell on today
- What you'll see
- Your own products, in your own language, on your own domain
- What we'll tell you
- Honestly, whether this is worth moving for — and if it isn't yet, why